Cheap Cam Sites With Great Customer Support Service
Most webcam sites have the usual FAQs that promise to answer all the most commonly posed queries. More than that though, and you can find yourself jumping through hoops in order to get a response or clear-up a problem you're having with the webcam platform. However, there's no good reason why any service provider should ever make it difficult for a customer to get in contact with them. After all, you're paying for a service and if there's a problem or a simple query, its the site's responsibility to answer you as quickly as possible and clear-up any confusion.
The following 5 cheap live video chat sites all offer best-in-class customer service. You know that whatever happens, whatever question, issue or confusion that arises, there's someone on-hand 24/7 to make sure your inquiry is answered and you get the optimum experience from a cam site with no obstacles. Read on to find out more about each cam site and compare their private show rates and benefits.
Local currency
Premium
Pay-as-you-go
Yes
Token/Credit Price
Local currency
Type
Premium
Cheapest Package
Pay-as-you-go
Tip for Requests
Yes
Cheapest Private
$0.60
C2C
Yes
Average Private
$3.00
Show Recordings
No
The Sites
Flirt4Free.com
Flirt4Free may be a premium cam site, which means the non-PG cam fun should be kept for pay-to-enter show modes only, but this isn't always the case at this leading live video chat site. This webcam platform allows models to host time-limited tip-fueled multi-viewer session which are free to enter and get extremely kinky. It also features a microsite dedicated to over 54 niche genres. So, if you're looking for a slightly spicier session, chances are you'll easily find a model who's a skilled cam performer in your favorite proclivity.
The 24/7/365 customer support center at Flirt4Free has a variety of ways in which you can contact the site. If you want immediate assistance you can either speak to a representative on the phone or use the online live chat support center. The site also has a dedicated customer service email address for queries as well as a form that can be filled out on the website. All the links and contact details for Flirt4Free's customer service reps can be found at the bottom of the homepage, along with a link to a comprehensive FAQ section. There's also an online forum where users, site admin and even hosts can interact. The forum features a range of topics, some with thousands of comments offering great advice and tips from fellow cam viewers on how to get the best out of the cam site.
However, at the end of the day, you're not going to Flirt4Free just because it's supported by a best-in-class customer service center, you're there for the low-cost private cam sessions or tip-fueled Party Chat shows hosted by hot models streaming in HD.
While show rates may seem on the high-side at first glance, there are many ways to get a discounted exclusive show. If you link your profile at Flirt4Free to a payment method such as a credit card, the site will comp you a generous 120 FREE cam site credits. Another way to get a bigger bang for your buck here is to check out the deals offered by the models individually. Many feature promo codes in their rooms which you can use when booking private show. These codes will give you free additional minutes in a paid-for session with the model. Generally the longer the session you book upfront, the more free minutes you'll get as a reward.
BongaCams.com
Most of the freemium cam sites aren't generally lauded for their 24/7 customer support service. However, BongaCams is a stand-out exception making sure users don't only get access to free tip-fueled cam rooms 24/7, but also 24/7 access to an online customer service representative. But, its customer support isn't the reason most viewers choose BongaCams as their freemium cam site of choice, it's the fact you can enjoy a wide range of free shows where tips fuel what can be some very kinky performances.
While anyone can contact the customer service office at BongaCams using the link at the bottom of the homepage for Contact Support, the site also provides users who have reached an Unlimited membership status an exclusive concierge service. The concierge service makes sure any query you have is dealt with immediately and as a priority. They'll even provide additional solutions to issues that lower-tier members won't receive. To become an Unlimited member you'll have needed to have spent at least $1,500 on the cam site. Don't worry though, regardless of your status all users have access to an online CS center, as well as a dedicated CS email address.
The main attraction at BongaCams isn't the customer service, or even the private shows, it's the free tip-fueled sessions streaming day and night and covering every niche, model-type and even streaming quality. At BongaCams you can find not only a huge number of HD+ broadcasting cam rooms, but there are usually several shows streaming using 4K UHD feeds. And, BongaCams is also one of a handful of live video chat sites which give users the option to open their cam feed for a C2C free cam chat show.
If you do prefer a private cam chat session with one of the models at BongaCams, rates tend to be slightly higher than at comparable freemium sites. But, the site has a variety of promos which give out free tokens. The first time you purchase any tokens at BongaCams, you'll get comped 10 free tokens. And, if you use your mobile device such as a smartphone or table to make a purchase on the platform, you'll get 50% additional free tokens added to your package (up to 100 tokens maximum for free). Another way you can get some freebies without even having to make a purchase is to verify an email address or phone number. The site will give you 10 tokens for doing this.
XloveCam.com
If you're looking for a cam partner from Europe, or want to chat to a model who speaks your language XloveCam features a selection cam hosts fluent in several languages, even if some only have a rudimentary grasp of English. While this is a low-cost premium cam site, it doesn't mean that you won't find some monkey business in the free open cam rooms. The hosts here push the boundaries of what they can get up to in a free chat show, especially on the site's Topless Monday celebration. This day you'll find not only most models not wearing anything from the waist-up, but also several pushing the theme and appearing without any clothes whatsoever.
When it comes to customer assistance at XloveCam, you won't have to struggle with making yourself understood at their 24/7 online CS center. A link to this is found at the bottom of the main page and when you select it, you can have the option to contact a representative who speaks one of 16 languages. English, French, German, Spanish, Italian are offered, as well as several Eastern European dialects such as Lithuanian, Polish, Russian and Czech. Other ways to contact the site include an email address and an online form submission.
If you're looking for a girl with specific attributes or age range such as a beautiful blonde babe or a gorgeous grey-hair GILF cam host, the homepage's menu bar lets you narrow your results by physical features though it's much harder to filter down based on genres or niches. Once you're in a room, XloveCam has a zoom-in feature which you won't find at many live video chat sites. You can zoom-in to a particular viewpoint on a live feed and enhance the image up to 300%.
While the site only rarely hosts promos where you can score free credits, what it does offer users for free are videos. If you verify an email address, the site will give you access to one VIP video. There's a huge library of clips featuring models from the site performing some very NSFW acts. However, choose wisely as some videos last just a few minutes and others run for 15 mins. There's also a library of free clips anyone can access though these are usually short teasers of no more than a minute and stop just before the action really heats up.
Streamate.com
Streamate is a premium cam site which is popular among cam viewers looking for a) non-conventional webcam hosts and b) those who prefer to pay-as-they-go for a private show without the need to purchase site tokens or credits ahead of time. While there's a wide choice of gorgeous semi-pro and pro models, the site also features performers with more unique attributes such as female body-builders and those with extreme piercings and tattoos. However, it's the platform's pay-as-you-go method which attracts users who are looking to keep a tight rein on their spending.
Streamate, like the other sites listed here makes sure queries can be dealt with immediately via an online 24/7 live chat support center, as well as letting members contact them through an online email form and phone number. It also has something the other sites don't have, and that's a WhatsApp number. However, you'll find almost every issue covered in its FAQs.
While you can browse the models and even chat to a performer in a live session using the message box as an unregistered user, if you want to take things further you'll need to sign-up as a member. While membership is free and secure you'll need to add a payment method such as a credit card or PayPal account in order to complete the membership process.
Instead of tipping a model or paying use tokens or credits you've pre-purchased at the site, all charges are billed to your chosen payment method. This means you don't need to worry about running out of credits/tokens mid-way through a show. And, you don't need to worry either about losing track of your spending on the cam platform. The site has an automatic daily maximum spend and once you've reached it, you're cut off until the next 24 hour period kicks in. If it's too low, you can always contact the site using one of the above CS channels and request a higher daily spend limit.
LiveJasmin.com
LiveJasmin may not be the cheapest cam site for private C2C shows, but it certainly does give a value-for-money experience. At this platform, you''ll find some of the world's top webcam models streaming in HD from glamorous studios looking for a partner they can entertain in a 1on1 setting. If you don't want to pay the premium for a face-to-face chat with one of LiveJasmin's A-list girls, you can enjoy a great deal on a low-priced non-C2C show where it's just you and your camming partner having a very non-PG meet and greet.
The customer support facilities at LiveJasmin are what you'd expect to find from a site which prides itself on offering the best of the best. At the bottom of the main page there are two links — Contact Us or Online Support. Both take you to the same page where you'll find a comprehensive FAQ Section as well as a 24/7/364 online chat representatives, an email form for queries not covered in the FAQs and a phone number for questions related to billing.
The models at LiveJasmin cover every genres, body-type and 'Willingness'. Every performer is an experienced host and if they've listed a certain act in their bio such as Roleplay, Feet or Bondage video chat shows, you know they're not only skilled in the act, but are equipped with all the requisite accessories needed to make sure the session not only lives up to your expectations, but exceeds them.
Prices for a private show start off quite low, but the downside at LiveJasmin is that you not only have to pay an extra $1-2/min in order to turn on your webcam for some C2C chat, you'll have to pay the same again if you want to use your microphone to chat to you cam partner. There are several ways though that you can lower the costs. Firstly, if you verify a credit card's details at the platform, they'll comp you 9.99 FREE credits. Another way to cut your costs is to check out the rooms with a Promo sticker on them. This indicates the host of the cam room is holding a time-limited sale and often cut their private show prices for a few days to the site's cheapest rates of just over $1.00/min.
Prices & Benefits
The following comparison table shows at a glance how much the average rate of a private cam session is at each site, as well as the cheapest per-minute rates and whether or not they include C2C and a free recording of the model's performance.
Site | Cheapest Private | Average Private | C2C Included | Free Shows | Recordable Shows |
Flirt4Free | $0.56 | $4.44 | Yes | Limited | Extra |
BongaCams | $1.60 | $3.32 | Yes | Yes | Limited |
xLoveCam | $1.00 | $2.00 | Yes | No | No |
Streamate | $0.60 | $3.00 | Depends | Limited | No |
LiveJasmin | $1.11 | $2.83 | No | No | No |
Conclusion
No matter which site you go to, one thing you should never, ever do is give any financial information to your partner. All recommended safe and secure low-cost cam platforms use their own form of currency such as tokens and credits which you purchase directly from the site itself.
The only exceptions are the pay-as-you-go sites such as Streamate. No matter whether you're using a pay-as-you-go cam platform or one requiring you to purchase tokens/credits to use on shows on tipping a model, you should never pay or transfer money directly to the cam host. If a model asks you to pay them instead of the site, you should leave the room and immediately report them to site's admin via their online CS center.
When it comes to choosing one site above the others for a great customer support system, all the above platforms came out pretty much equal in the standings. However, when you factor in low-cost c2c inclusive private shows rates, the option to enjoy a free tip-fueled session with a premium model and the fact that you'll get a recording of any exclusive show to watch free for a week, Flirt4Free comes out on top.